Frequently Asked Questions

01. How long does shipping take?

DHL/FedEx shipping takes3–5 business daysto the US/UK/Canada.
ToAfrican regions: DHL delivery usually takes7–9 business days.

02. Is the hair 100% human hair?

Yes. Cherry Hair only uses100% human hair, with no synthetic or animal fibers mixed in.

03. Can I dye, bleach, or style the hair?

Yes. All Cherry Hair products are dyeable and heat-friendly.

-Cherry Prestige series: bleach to #613, dye any color.
-Cherry Soft & Cherry Silk Luxe series: bleach to #27, dye into darker shades

04. How long does the hair last?

With proper care:
Bundles & wigs: 2-3 years
Closures & frontals: 1 more year

The actual needs depend on the frequency and method of use.

05. Will the hair shed or tangle?

Minimal shedding and tangling may occur, but with proper maintenance, the hair stays smooth, soft, and manageable.

06. Can I return or exchange my order?

Yes. Returns and exchanges are accepted within14 daysif the hair isunused, unwashed, and in its original packaging.